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  • WL Orders Manager(19)
1 I want to insert a couple of extra configuration files when I send an email to my clients. Is it possible to attach files?

You can attach multiple files when you send your emails. You just need to specify anywhere in the email body the files to attach using the <ATTACH_FILE_START> and <ATTACH_FILE_END> markers Example for the email body: Dear ($Customer_FirstName),…

2 Is it possible to embed an image in the middle of the email body or add my image logo in the email footnote?

You can embed an image or multiple images in your email body. You just need to use the <EMBED_IMAGE_START> and <EMBED_IMAGE_END> markers specifying the location (from your PC) of the image to insert. Example for the email body: Dear ($Customer_FirstName),…

3 I want to check if I have set up correctly the PHP files and settings to use the Activation feature in WinLicense. What's the easier way to check if I have everything set up correctly?

1) We recommend reading the section "Activation" in the "WL Orders Manager" for basic server setup. The most important thing is that you edit the "main_settings.php" file and put there the correct values for your "WL Orders Manager" MySQL database (user name,…

4 I'm not sure how to use the Activation feature in WinLicense. Can you help me?

First of all, notice that the Activation system in WL works in conjunction with our freeware application "WL Orders Manager". These are the steps to do in "WL Orders Manager": 1) When you create a new Order in "WL Orders Manager", click on the "Registration…

5 I want to send an email to my customers that have purchased more than 2 subscriptions. I store the word "subscription" in the Order Notes for each purchased subscription. How can I filter the emails, so only customers with more than 2 subscriptions receive my email?

You can go to the top menu "Send Email" and select "To all using filter...". After that, you can select specific filter settings (like if the user is currently "Registered", etc) and you can find in the bottom left panel a Memo box where you can specify extra…

6 I'd like to use WL Orders Manager to send bulk emails to all my subscribers, can I use it for that purpose?

Even though "WL Orders Manager" has a bigger scope than that, you can just add "Customers" and create email templates to communicate with them. You can send bulk emails to all your subscribers from the option "Manage Customers" and after that just click on…

7 I want to release a new version of my software and send a notification email to all my customers. How can I do that from WL Orders Manager?

You can do it easily. Just follow the next steps: 1) Click on "Manage Customers". 2) Now on the left side bar, click on "by Products" and select the specific product that are you going to release. 3) Click on "Send Email" to All or using a filter. With "Using…

8 I'd like to send an email to all customers whose subscription will expire within the next 7 days. Can I do it?

Yes, just go to the "Check Expiration" option and a new panel will be shown. From that panel, you can select a specific product and after that select the option "Expire Date will be within XX days". Just write there "7" days and after that click on "Send…

9 I'm inserting several emails for some specific customers in the "E-mail" field, but it seems that the database is only storing a specific "short" amount of chars and it won't hold all my emails. Can you extend the length of that field?

You can do it easily from the "Database Manager" (top menu "Tools -> Database Manager"). From there you can use MySQL commands to extend the lenght of the fields that you need. For your specific case, you can insert the following SQL query: ALTER TABLE…

10 When I add a new customer, I see a field "Accepting e-mails". Should I check it or not? What happens if I check or uncheck it?

The "Accepting e-mails" field should be checked if you plan to send emails to that user at a later time. For example, you select one Product from the side bar and your customers are displayed, if you send an email to "All", those customers with the "Accepting…

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